Shipping & Delivery Policy

At MyPromoExpress, we have formulated a shipping and delivery policy that is designed to be easily understood by all our customers, no matter where they are in the world. Please note that shipping times and costs will vary based on geographical location, and the specific carrier used will also play a role in delivering your products to the address you provide.

Understanding Our Shipping Policy

Given the wide variety of promotional products we offer, the shipping time and associated charges can differ depending on the specific items you order. Our dedicated experts are readily available via the live chat portal on our official website, “mypromoexpress.com,” to provide you with convenient access to information regarding shipping costs and estimated delivery times for your specific order.

Guaranteed Delivery Dates

At MyPromoExpress, we are committed to delivering your shipment on the specific date you choose during the ordering process. Whether you’re purchasing wristbands, lanyards, tote bags, pin buttons, or any other promotional item, we will make every effort to ensure your shipment arrives at your designated address on the date you selected.

Key Shipping and Delivery Policies

Here are the core shipping and delivery policies established by MyPromoExpress:

Rush shipping is generally not available for items that require complex production processes.
Insurance fees, if applicable, will be clearly included as a separate item in your billing.
Additional charges for international shipping will be itemized in your billing.
Once an order has been shipped and is in transit, it cannot be canceled.
Shipments cannot be refused or returned at the time of delivery.